Returns & Refunds Policy

Customer satisfaction is our priority.

Returns:
You may request a return within 30 days of receiving your item. Products must be unused and in their original condition.

Return Process:
Please contact us before returning any item. Unauthorized returns may not be accepted.

Refunds:
After receiving and inspecting the returned item, we will process your refund to the original payment method.

Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours with photos for a replacement or refund.

Non-Returnable Items:
Certain items may not be eligible for return due to hygiene or safety reasons.

For support, please contact us at:
Email: support@soalile.com